Order Acceptance Policy
Payment shall be made by PayPal, credit card or other agreed method. When providing any information (such as addresses and account numbers) when using this site you warrant that you are entitled to provide this information. By ordering wine online you warrant that you are over 18 and of legal age to purchase wine.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of the order or our offer to sell. We reserve the right, without prior notification, to accept or decline your order or limit the order quantity for any reason. For credit card payments, such payment is subject to the approval of the financial institution issuing the credit card and we shall not be liable in any way if such financial institution refuses to accept or honor the credit card for any reason. We may require, at our option, that any order placed over certain dollar amounts receive our pre-approval. We also may require additional verification or information before accepting any order.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your account has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to that same account in the amount of the charge.
Due to the nature of our business we cannot guarantee product availability and products, nonetheless, these items may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.
Kyneton Ridge Estate Wines purchased via the Online store may be returned to us as shipped and unopened within 14 days of the order at our discretion and if arranged in advance. Gift certificates are unable to be returned for refund, however they are transferable. Any refunds given will be given minus all shipping costs. Please contact Kyneton Ridge Estate if you have a returns enquiry for both approval and arrangements.
The Terms and Conditions shall supplement any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by us. We reserve the right to make changes to this Site and these Terms and Conditions at any time.
Kyneton Ridge Estate will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to this website
any direct, indirect, special or consequential loss;
any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts
loss of business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
Kyneton Ridge Estate is not liable for any loss or damage, howsoever caused (including but not limited to, by the negligence of the Kyneton Ridge Estate) incurred in connection with this internet site, including but not limited to, as a result of reliance placed upon the information on this internet site.
How to Contact Us
If you have any comments or questions, please do not hesitate to contact us on +61 409 017 310 or email us.